Booking and Payment

• Booking Fee: A non-refundable booking fee of 25% of the total booking amount is required to confirm your reservation.

• Full Payment: The remaining 75% of the total booking amount must be paid 48 hours prior to your check-in date.

Cancellation Policy

• Cancellation Prior to 48 Hours: If you cancel your booking more than 48 hours before your scheduled check-in date, you will receive a full refund, minus the non-refundable booking fee.

• Cancellation Within 48 Hours: If you cancel your booking within 48 hours of your scheduled check-in date, or if you fail to make the full payment 48 hours prior to check-in, you will forfeit the entire booking amount, including the non-refundable booking fee.

Refund Policy

• Timelines: Any refund processed with take 5-7 working days from us to process.

Force Majeure:

In the event of unforeseen circumstances such as natural disasters, political unrest, or other uncontrollable events, we may need to cancel or modify your booking. In such cases, we will make every effort to accommodate you or provide a full refund.

Please Note:

• All cancellations must be made in writing to hello@theturquoiseletterbox.com / theturquoiseletterbox@gmail.com or by calling or WhatsApp on +91 8910658806.

• Refunds, if applicable, will be processed within [Number] business days.

• This policy is subject to change without notice. Please refer to the latest version on our website or contact us for the most up-to-date information.

By making a reservation with us, you agree to these terms and conditions